The Trelino Original is possibly the best-made toilet in its class. It is well designed, sturdy and looks very nice. I found disappointing in several areas, especially in light of its high cost. First, the wooden lid is much too light, somewhat flimsy and has no finish. Second, it needs to be hinged so it can be raised and not removed. Finally, as it stands, it is difficult to move. A pair of recessed handles on the sides would address this. Would I recommend it to others? Probably, but not before the changes I listed are made.
Hello,
Thank you for taking the time to leave your feedback, we are always happy to receive constructive criticism.
As far as the cost, all our Trelino products are designed and manufactured in Germany, ensuring high standards in craftsmanship and sustainability. For example, the wooden lids themselves are handmade in a local workshop. This production does lead to higher costs. We don’t put a finish on the lids so that they can be stained to match interiors. Once a finish is applied, then the color cannot be changed.
Thank you for your feedback on the handles. This is a feature that we have been considering, so we are happy that we have been able to get more feedback on this so that we can keep improving.
-Your Trelino Team
Work perfect in my van . Mobile jobsite toilet
And classy!
We have a campervan and the Trelino is so easy to empty compared to our previous toilet, where we had to find a public toilet to dump. We got the mid size, which will last an entire weekend, but it is so easy to dump, we just pull the bag each time we gas up and dump in in the trash. I do recommend dumping the urine tank daily or every other day, because it can fill up quick and no warning when it is full. MOST IMPORTANT: I was surprised there was no smell. Obviously, you get some smell when using it and dropping covering material over everything, but after that, nothing. We love this thing.
It's such a nice option to have off-grid. It works well for 2 people and needs to be managed weekly.
Our composting unit works great for what we bought it for! We have a issue every winter when it rain's really hard we can't flush ! So instead of renting a outhouse we can just stay inside and use it!
Been on the road for 7 days and luckily haven't had to use it but it's nice security. Especially for someone with colitis.
My urine canister came without a lid. I emailed Trelino about it, and did not even receive a response. Fausto, order no. TNA10561.
Hello, thank you for your feedback. We sincerely regret that you had a negative experience and that you felt you didn’t receive a response from us. We always strive to reply to customer inquiries within 24 hours and truly appreciate your patience. If you have an EVO M model, the closed lid is typically placed in a designated compartment underneath the urine canister for transport. If it’s missing, we will, of course, send you the correct part immediately. Please don’t hesitate to contact our customer service at hello@mytrelino.com. We will be happy to find a quick solution for you and send the missing part as soon as possible. Best wishes, your Trelino Team
The shipping of our new Trelino was perfect and it arrived in beautiful shape. Lovely design and sturdy. Won’t be using it until this summer. Cheers.
This topper has made a solid feel to the top of the lid. It is soft and looks very nice. It would be nice if it came with the purchase. We love our Trelino Toilet and cover and can say this is the best Toilet option as far as we are concerned. Can’t wait to show it in our up coming You tube review of our van and Trelino Toilet. The fact this was made in Germany is very obvious when you see how well built it is. There may be others that look the same, but nothing comes close to Trelino.
So great to use, easy to clean and no need for water!
The package came on the promised date and the product was exactly what I ordered and does its job well!!!!
A couple things about the toilet, I like, and a few things really make me wish I could return it. I got the large one, thinking it would have some pretty decent capacity. It really has a small capacity, and may be good in a pinch, but for full time use, it’s too small. The pee jug fills up really fast, and there is no way to tell how full it is. You would think a peep hole, and a clear bottle would be good so you can actually see how full it is.
The pee bottle is also hard to dump, and the handle always falls down, inevitably covering the handle with pee. Not ideal.
I like the soft close lid, but everything else I was kinda disappointed about for a $700+ toilet.
Hello Zeb,
Thank you for sharing your detailed and honest feedback. I’m sorry to hear about the issues you've encountered with the toilet, particularly regarding the capacity and handle.
We are happy to try to address your points in more detail and improve your experience.
We are currently developing a level indicator that will be available in the shop in the first half of 2025. We understand that the lack of a fill level indicator makes it somewhat difficult to use and therefore recommend defining a fixed time to check (ex. daily in the morning). Another indication of the fill level is the changing sound when urinating.
A person can approx. .5-.75 gallons of urine every day. Everyone is of course different in this regard and for 2 or more users, there is even more of a varible. For cleaning purposes, we do usually recommend emptying the canister every other day, regardless of fill level.
Thank you for your feedback regarding your issues with the handle while emptying. Getting this type of user info helps us to improve our designs or create solutions.
If you have any further questions, please do not hesitate to contact us.
Katie - Team Trelino®
We love our Trelino, however the membrane closure on the urine container doesn’t stay closed for more than a couple of weeks. We’re on our second one.
This toilet is everything we wanted and more! It has a sleek design and is simple, yet high end feeling.
Seems like a good quality toilet, well built. However, I had it shipped to my mom's house and my younger siblings and mom were not happy with the expletive words on the packaging. I get that its meant to be funny, but for a professional company it dampened the excitement for this thing. Especially with my younger siblings seeing that. I can't imagine a professional company like chicago faucet or Delta doing the same... it seems like I got a meme toilet or a trendy one rather than a well built one.
Absolutely love it. It is exactly what I wanted for my off grid living. Thanks.
Please advise if I've received 2 defective valves.
Hello Nancy,Thank you for your feedback and for bringing this to our attention. We’re sorry to hear about your experience. Could you please contact our customer service team at hello@mytrelino.com? To assist you as quickly as possible, we kindly ask that you include photos of the defective membranes in your email. If the item is indeed damaged, we will of course send you a replacement right away.
Please note that the membranes are always slightly open by design to prevent the membrane lips from sticking together. Additionally, this slight opening allows air to escape from the canister, preventing internal blockage when liquid passes through. Without this feature, there would be a risk of overflow. We hope this explanation helps clarify their functionality, and we look forward to resolving this matter for you promptly. Best regards, your Trelino Team.
The Trelino Evo M is my third portable toilet for my camper van, and it’s by far the BEST! Its design is simple yet incredibly effective, making it a game-changer. No more lugging around a heavy, water-filled toilet or dealing with the unpleasant task of emptying and cleaning it. Trelino toilets are the ultimate solution for hassle-free camping convenience!
This toilet not only is the best but it looks the best. That’s all, there is no other competition even. 5 stars
I haven't used it yet but it looks really nice, fits like my porcelain throne at home.
